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Articles
How to Launch a New Product Every 90 Days
“Launch a new product or service every 90 days.” It’s a line that often lands somewhere between curiosity and quiet panic when raised in a boardroom. For many CEOs and Directors, the immediate response is predictable, concerns about capacity, risk, governance, and financial pressure. But what if the constraint isn’t resources? What if the real barrier is the question you’re asking? Because the moment you shift from “Why would we?” to “What if we did?”, the conversation changes. And in that shift lies one of the most practical levers for innovation in associations.
Strategy
Operations

Lindsay McGrath
“Launch a new product or service every 90 days.”
It’s a line that often lands somewhere between curiosity and quiet panic when raised in a boardroom. For many CEOs and Directors, the immediate response is predictable, concerns about capacity, risk, governance, and financial pressure.
But what if the constraint isn’t resources? What if the real barrier is the question you’re asking? Because the moment you shift from “Why would we?” to “What if we did?”, the conversation changes. And in that shift lies one of the most practical levers for innovation in associations.
From Caution to Curiosity
In most associations, there is no shortage of ideas. They come from members, suppliers, partners, committees, boards, and staff. Suggestions surface constantly, new services, new revenue streams, new ways to engage.
Yet many are stopped before they start. Not because they lack merit, but because they don’t neatly align with existing structures:
It doesn’t fit the current budget
It doesn’t align with this year’s plan
We don’t have the resources
Governance won’t support it
These are all valid considerations. But when they become the default response, they quietly reinforce a culture where saying no is easier than exploring what’s possible.
And yet, in the very next board cycle, the same organisation is asking: “Where will our growth come from?” This is where your role as a CEO or Director becomes critical. The question is not whether your association needs innovation. The question is whether your leadership environment allows it.
Start with a Better Question
One of the simplest shifts you can make in your organisation is linguistic.
Instead of asking:
Does this fit?
Can we afford this?
Is this aligned?
Start with:
What if we tried this?
What’s the opportunity here?
These questions do not ignore governance or risk, they delay judgement long enough to allow thinking. They create space for exploration before evaluation.
In a board or executive setting, this can be powerful. It moves the conversation away from binary approval or rejection and towards constructive development. A useful follow-up question is: What would it take to make this work? Now the discussion becomes practical, not philosophical.
Innovation Doesn’t Start Big
There is a common misconception that innovation requires large, transformational projects. In reality, it starts much smaller, and far more consistently. If you want to build an innovative culture in your association, start with:
Small, testable initiatives
Clear measures of success
Fast feedback loops
A willingness to adjust or stop
This is where leadership matters most. You are setting the tone for how your organisation responds to uncertainty. Like most leaders, you won’t enjoy failure. But your organisation’s ability to innovate depends on how safely it can test ideas without consequence.
That doesn’t mean reckless decisions. It means controlled experimentation. Some initiatives will be minor, small adjustments to existing programs, pricing, or delivery. Others may be more ambitious.
Both are valuable. Because over time, these small iterations compound into meaningful change.
Reframing Risk at Board Level
Boards are designed to manage risk. That will not change and nor should it. But the way risk is framed can either enable or restrict progress. A purely risk-averse mindset often leads to a focus on:
What could go wrong
What might be lost
What must be protected
A more balanced approach introduces a second lens: What is the risk of doing nothing?
In many industries, the pace of change is accelerating. Member expectations are shifting. New competitors, often more agile and less constrained, are entering the market. If your association is not evolving at a similar pace to its leading members, it risks becoming irrelevant.
That is not a failure of intent. It is a failure of pace.
As a Director or CEO, your role is not to eliminate risk, but to ensure it is understood, managed, and balanced against opportunity.
Changing the Conversation in the Room
One of the most practical tools you can introduce immediately is a shift in how conversations are facilitated.
In your next board or executive meeting, try this:
When a challenge is raised, respond with:
What if we approached this differently?
What’s the opportunity within this risk?
How would we measure impact?
Then follow with:
And then what happens?
This simple sequence does two things:
It prevents immediate shutdown of ideas
It forces deeper thinking about consequences and responses
For example: “We could lose 10 per cent of our membership.”
Instead of stopping there:
What if we did?
What’s the opportunity in repositioning our value?
How would we win them back?
This doesn’t remove the risk, it contextualises it. It also reinforces a critical leadership truth: Change will always create some level of disruption. The question is whether that disruption is purposeful.
Your Role in Setting the Pace
Associations hold a unique position. You are not just serving members, you are often representing and shaping an entire industry.
That comes with an implicit expectation: You should be at least as progressive as the leading edge of your sector.
This does not mean behaving like a start-up. It does mean:
Understanding where your industry is heading
Matching the pace of your most progressive members
Creating an environment where new ideas can be explored responsibly
If that environment does not exist, innovation becomes dependent on individuals rather than embedded in culture. And that is difficult to sustain.
A Practical Starting Point
If you are looking for a simple place to begin, start here:
Identify one small initiative aligned to your purpose
Allocate limited, defined resources
Set a short timeframe
Measure the outcome
Decide whether to scale, iterate, or stop
Then repeat. Consistency matters more than scale. Because over time, this creates something far more valuable than a single successful project, it builds organisational confidence in trying new things.
Final Thought: The Question That Drives Growth
Innovation in associations is rarely limited by ideas. It is limited by the environment in which those ideas are tested.
As a CEO or Director, you set that environment. So the next time a new idea surfaces, whether in a boardroom, committee, or team discussion pause before evaluating it. Instead, ask:
What if this worked?
What’s the opportunity and impact here?
What would it take to test it?
Because the organisations that continue to grow are not the ones that avoid risk. They are the ones that create the conditions to explore it, deliberately, responsibly, and consistently. If you'd like to know more, reach out to the Think Outside Group to discuss how we can help.